Legal Center

Introduction

Welcome to HardRender.app. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

Information We Collect

• Account Registration Methods

  • •Manual Sign-Up: Full Name, Email Address, Password (encrypted and securely stored — never in plain text)
  • •Google Sign-In: Authentication is handled by Google; we only receive your authorized name and email.
• •Design Activity: We do not store any designs or files you create. All rendering is temporary and cleared after session.
• •Payment Information: Transactions are processed securely by Paddle. We store only metadata like subscription plan, transaction ID, and history.

How We Use Your Information

• •Provide and improve the platform
• •Manage your account and subscription
• •Send service-related notifications
• •Respond to support requests
• •Send promotional emails if opted-in

Data Sharing & Third Parties

• •We do not sell your data.

• We share data only with:

  • •Paddle (billing and payments)
  • •Email providers (service and opted-in communication)
• •All third parties follow strict data protection standards.

Cookies & Tracking

• •Used to keep you logged in
• •Store editor preferences
• •We do not track IP address, browser type, or session time

Your Rights

• •Access, update, or delete your data
• •Unsubscribe from marketing at any time
• •Request via: privacy@hardrender.app

Data Retention

• We retain data only as long as necessary to:

  • •Provide services
  • •Meet legal obligations
  • •Support customers
• •When you delete your account, data is permanently removed within 30 days.

Files You Upload

When you use My Mockups, your PSD file is converted in your browser and the result is stored on our servers so you can reopen it later. Designs you place into a mockup are processed the same way.

• •Stored in private storage, linked to your account and visible only to you.
• •Never published, sold, or shared with third parties, and never used to train models.
• •Accessed by our team only when you ask us to look into a problem with a specific file.
• •Deleted from storage when you delete the mockup, and when your account is removed.
• •Kept while your account exists — ending a subscription does not delete the files you already uploaded.

Security

• •Encrypted password storage
• •HTTPS communication
• •Internal access controls
• •No system is 100% secure — use a strong, unique password

Changes to This Policy

We may update this policy. Major changes will be communicated via email or dashboard.

Contact Us

For questions or privacy concerns: privacy@hardrender.app